{"xsrfToken":"b9e0a0b692f28156673bbc9f74ea60e712c5aeb4_lout","branding":{"id":"2","key":"hws","name":"Home Helpers Customer Service Portal","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#02663a","headerLinkHoverBGColor":"#02663a","headerBadgeColor":"#02663a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d4a22913-adff-48d1-9011-a91ba834f6c9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYTgzZTk2OC1iODU1LTRjNjYtYTA0MC00YmVlNjMxOTI0ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ0YTIyOTEzLWFkZmYtNDhkMS05MDExLWE5MWJhODM0ZjZjOSI6WyJyZWFkIl19LCJleHAiOjE3NjU2MjYwMDUsIm5iZiI6MTc2NTYyNTQwNX0.h6cS2OUD6osh-3Q8wdH4pbZWgC0ZWo5oxDWCXRoTgZI&client=0a83e968-b855-4c66-a040-4bee631924e8&mode=fit","logoId":"d4a22913-adff-48d1-9011-a91ba834f6c9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ChoiceLocal Partner Support Center","sharedPortalName":"Partner Support Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the ChoiceLocal Partner Support Center","sharedPortalName":"Partner Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYTgzZTk2OC1iODU1LTRjNjYtYTA0MC00YmVlNjMxOTI0ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjU2MjYwMDUsIm5iZiI6MTc2NTYyNTQwNX0.PcLcyZPuWEA81BPjcYffd_P1FrjIYY-ad5cXK30h6pE&client=0a83e968-b855-4c66-a040-4bee631924e8&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"hws","projectId":10001,"serviceDeskId":2,"name":"Home Helpers Customer Service Portal","description":"<p>Welcome to the Home Helpers Customer Service Portal for all requests related to ChoiceLocal. Please navigate to the appropriate portal request form and provide any necessary information.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"489","name":"Add New Blog on Website","descriptionHtml":"","callToAction":"Add New Blog on Website","introHtml":"<p>This form is to add a new blog on the website. This is NOT for new content pages, please use New Page form for those requests.</p>","icon":10511,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[17],"key":""},{"id":"488","name":"Add New Page on Website","descriptionHtml":"","callToAction":"Add New Page on Website","introHtml":"<p>This form is to add a new page of content on the website. This is NOT for Blog posts, please use Blog form for those requests.</p>","icon":10511,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[17],"key":""},{"id":"53","name":"Add/Remove Reporting Dashboard (NinjaCat) Users","descriptionHtml":"<p>Let us know if you wish to add or remove users by selecting the appropriate action below. Enter the email (or multiple) you wish to have edited and if they will be for Care Leads, Caregiver Leads, or Both. The estimated completion time is 3 business days.</p>","callToAction":"Add/Remove Reporting Dashboard (NinjaCat) Users","introHtml":"<p>Use this form to request the addition or removal of any dashboard user.</p>","icon":10494,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[21],"key":""},{"id":"86","name":"Add/Remove User for Google Business Profile (GBP)","descriptionHtml":"","callToAction":"Add/Remove User for Google Business Profile (GBP)","introHtml":"<p>Use this form to request the addition or removal of any Google Business Profile (GBP) user.</p>","icon":10494,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[20],"key":""},{"id":"80","name":"Add/Remove User For Lead Notifications","descriptionHtml":"<p>Let us know if you wish to add or remove users by selecting the appropriate action below. Enter the email (or multiple) you wish to have edited and if they will be for Care Leads, Caregiver Leads, or Both. The estimated completion time is 3 business days.</p>","callToAction":"Add/Remove User For Lead Notifications","introHtml":"<p>This form is to send any user updates needed for care or caregiver lead notifications.</p>","icon":10493,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[19],"key":""},{"id":"85","name":"Add/Remove User For Lead Notifications - NSC Only","descriptionHtml":"","callToAction":"Add/Remove User For Lead Notifications - NSC Only","introHtml":"<p>This form is to send any user updates needed for care or caregiver lead notifications.</p>","icon":10494,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[23],"key":""},{"id":"453","name":"Address Change","descriptionHtml":"","callToAction":"Address Change","introHtml":"<p>This form is to change the address for a location. To complete this form, our team will update the address on the website, store locator, Google Business Profile, and any other listings we manage for the location.</p>","icon":10486,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10486","groups":[23],"key":""},{"id":"452","name":"Business Name Change","descriptionHtml":"","callToAction":"Business Name Change","introHtml":"<p>This form is to update the business name. Please ensure you have updated DBA paperwork before submitting this form. To complete this form, our team will update the business name on the website, store locator, Google Business Profile, and any other listings we manage for the location.</p>","icon":10485,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[23],"key":""},{"id":"84","name":"Change in Ownership - NSC Only","descriptionHtml":"","callToAction":"Change in Ownership - NSC Only","introHtml":"","icon":10474,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10474","groups":[23],"key":""},{"id":"55","name":"Code Implementation","descriptionHtml":"<p>Please fill out the information below. We need the exact code to be placed on the site and any logic/instructions for implementation. The estimated time to completion is 3 business days.</p>","callToAction":"Code Implementation","introHtml":"<p>Use this form to request any codes be placed on your website, including Google Analytics.</p>","icon":10478,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[18],"key":""},{"id":"81","name":"Dashboards/Reporting (NinjaCat) Question","descriptionHtml":"<p>Please provide details on any questions you have about the ChoiceLocal NinjaCat Reporting Dashboards. The estimated time to answer is within 3 business days.</p>\n<p>For an overview of the Reporting Dashboards: <a href=\"https://homehelpers.franconnect.net/fc/jsp/intranet/library/user/downloadLibraryLink.jsp?P=-vz-n-bm-l-v-lz-\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Reporting Dashboard Overview </a></p>","callToAction":"Dashboards/Reporting (NinjaCat) Question","introHtml":"<p>Use this form to ask any question you have about reporting</p>","icon":10467,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[21],"key":""},{"id":"51","name":"Edit or Remove An Existing Page","descriptionHtml":"<p>Please enter the page url of the content/copy you wish to have updated. Insert what the current content/copy says on that page that you want to have updated and the corresponding new content/copy. The estimated time to completion is within 3 business days.</p>","callToAction":"Edit or Remove An Existing Page","introHtml":"<p>Use this form to make any copy revisions on your website or request additional content be added.</p>","icon":10523,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[17],"key":""},{"id":"54","name":"Email Lead Notifications/WellSky Issues","descriptionHtml":"<p>We consider lead issues to be the highest priority and these will be addressed promptly. Please note that the ChoiceLocal team may need to work with WellSky to validate integration.</p>","callToAction":"Email Lead Notifications/WellSky Issues","introHtml":"<p>Use this form if you are experiencing any lead issues going into Wellsky for care or caregiver leads. This also includes reporting any issues with lead email notifications.</p>","icon":10503,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[19],"key":""},{"id":"12","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"<p>Use this form to reach out to ChoiceLocal for any questions you may have.</p>","icon":10480,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[22],"key":""},{"id":"79","name":"Google Business Profile Verification Issues","descriptionHtml":"<p>Please complete the following information below. Expected time to completion can vary depending on what the issue is and if we need to work with Google.</p>","callToAction":"Google Business Profile Verification Issues","introHtml":"<p>User this form to request help with Google Business Profile (GBP) Verification Issues</p>","icon":10497,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10497","groups":[20],"key":""},{"id":"82","name":"Interested in a ChoiceLocal Local Package?","descriptionHtml":"","callToAction":"Interested in a ChoiceLocal Local Package?","introHtml":"<p>Use this form if you are interested in hearing about ChoiceLocal digital marketing offerings.</p>","icon":10511,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[22],"key":""},{"id":"44","name":"Location Closure Form","descriptionHtml":"","callToAction":"Location Closure Form","introHtml":"<p>Use this form to request a location closure.</p>","icon":10488,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[23],"key":""},{"id":"83","name":"Merge Sites","descriptionHtml":"","callToAction":"Merge Sites","introHtml":"<p>Use this form to request the merge of two websites.</p>","icon":10477,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[23],"key":""},{"id":"41","name":"New Location Form","descriptionHtml":"","callToAction":"New Location Form","introHtml":"<p>To enter details for a new location, use this form.</p>","icon":10485,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[23],"key":""},{"id":"548","name":"Phone Lead Routing Issue","descriptionHtml":"","callToAction":"Phone Lead Routing Issue","introHtml":"<p>Use this form to report issues of your phone leads not routing correctly.</p>","icon":10511,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[19],"key":""},{"id":"14","name":"Report Website Issue/Bug","descriptionHtml":"","callToAction":"Report Website Issue/Bug","introHtml":"<p>Use this form if you find an issue with the website functionality or appearance</p>","icon":10545,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[18],"key":""},{"id":"15","name":"Reporting/Dashboard (NinjaCat) Feature Suggestion","descriptionHtml":"<p>Use this form to provide any suggestions you have on the reporting dashboards. Please note: suggesting a feature does not guarantee it will be implemented. Suggestions will be reviewed quarterly with Home Helpers Home Office.</p>","callToAction":"Reporting/Dashboard (NinjaCat) Feature Suggestion","introHtml":"<p>Use this form to make a suggestion for updates to ChoiceLocal dashboard or reporting.</p>","icon":10535,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[21],"key":""},{"id":"485","name":"Routing Phone Number Change","descriptionHtml":"","callToAction":"Routing Phone Number Change","introHtml":"<p>This form is to change the routing number for a location. This is the number that the website tracking number forwards to.</p>","icon":10531,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[23],"key":""},{"id":"56","name":"Website Locator Updates","descriptionHtml":"<p>Use this form to request any edits to the website locator. This can include reporting any issues you are experiencing to requesting any changes in zip codes.</p>\n<p>All zip code change requests will be verified with the official owned territory list from Home Helpers Home Office and only approved owned territories will be added to the locator feature.</p>\n<p>For an overview of how the website locator is designed to function: <a href=\"https://choicelocal.app.box.com/file/1500113241101?v=locationfinderHH\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Website Locator Overview</a></p>","callToAction":"Website Locator Updates","introHtml":"<p>Use this form to request any edits to the website locator or report an issue.</p>","icon":10487,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[18],"key":""},{"id":"52","name":"Add Blog Post / New Page Request","descriptionHtml":"<p>Please submit your content in the format you would like it to appear on the website. Attach any images you would like to appear in the post. The expected time for completion is within 3 business days. If this is a time-sensitive post, please indicate the post date. Note that you must allow a minimum of three days' notice.</p>","callToAction":"Add Blog Post / New Page Request","introHtml":"<p>Use this form to request addition of a new blog post.</p>","icon":10511,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"43","name":"Franchise Report a Bug","descriptionHtml":"","callToAction":"Franchise Report a Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"40","name":"Website Changes","descriptionHtml":"<p>To stay up to date with your request's progress, please enter your email address (you may alternatively enter your AE's email).</p>","callToAction":"Website Changes","introHtml":"<p>Need to make a change to your site? Select this to request assistance.</p>","icon":10467,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"16","name":"Website Suggestions","descriptionHtml":"<p>Please use the link below to fill out a survey of any website suggestions. This survey is only visible to the Home Helper Home Office team. These suggestions will be reviewed by Home Office on a quarterly basis and considered to be added to the roadmap. Making a suggestion does not guarantee it will be implemented.</p>\n<p><a href=\"http://homehelpershomecare.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Link to Home Helpers Website Suggestion Survey</a></p>","callToAction":"Website Suggestions","introHtml":"<p>Link to the Home Helpers Website Suggestion Survey</p>","icon":10539,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"Content Edits/Additions"},{"id":18,"name":"Website Functionality"},{"id":19,"name":"Lead Notifications/WellSky Issues"},{"id":20,"name":"Google Business Profile"},{"id":21,"name":"Reporting/Dashboards (NinjaCat)"},{"id":22,"name":"Contact ChoiceLocal"},{"id":23,"name":"NSC Requests Only"}],"orderMapping":{"17":[489,488,51],"21":[53,81,15],"20":[86,79],"22":[82,12],"19":[548,80,54],"23":[485,453,452,85,84,83,44,41],"3":[40,43,41,44],"18":[14,55,56]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HHS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYTgzZTk2OC1iODU1LTRjNjYtYTA0MC00YmVlNjMxOTI0ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU2MjY2MDUsIm5iZiI6MTc2NTYyNTQwNSwiYW5vbklkIjoiYW5vbi11c2VyIn0.y-w9meVsy-uEJAYWt9SGX-0tQI55NfeLpLCceFhCfZw","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"0a83e968-b855-4c66-a040-4bee631924e8","tokenDurationInMins":20}},"reqCreate":{"id":51,"projectId":10001,"issueType":{"id":"10024","name":"Task - Simple"},"form":{"name":"Edit or Remove An Existing Page","descriptionHtml":"<p>Please enter the page url of the content/copy you wish to have updated. Insert what the current content/copy says on that page that you want to have updated and the corresponding new content/copy. The estimated time to completion is within 3 business days.</p>","callToAction":"Edit or Remove An Existing Page","intro":"<p>Use this form to make any copy revisions on your website or request additional content be added.</p>","instructions":"<p>Please enter the page url of the content/copy you wish to have updated. Insert what the current content/copy says on that page that you want to have updated and the corresponding new content/copy. The estimated time to completion is within 3 business days.</p>","icon":10523,"iconUrl":"https://v2.support.choicelocal.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Content Edits"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/51","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/51","calendarParams":{"firstDay":0,"date":"2025-12-13T06:30:05-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYTgzZTk2OC1iODU1LTRjNjYtYTA0MC00YmVlNjMxOTI0ZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU2MjY2MDUsIm5iZiI6MTc2NTYyNTQwNSwiYW5vbklkIjoiYW5vbi11c2VyIn0.y-w9meVsy-uEJAYWt9SGX-0tQI55NfeLpLCceFhCfZw","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"0a83e968-b855-4c66-a040-4bee631924e8","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":15,"updated":"2025-09-26T17:36:48.464439633Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[51],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":15,"name":"Content Revision Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"2beb5a75-301f-4396-b95c-50716fe5f873"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"6372e9ed-6dd8-401c-b25b-311ee3bf8041"},"content":[{"type":"text","text":"Person making request"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"b46380e3-d8e0-445d-8560-9e75bc3896f3"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"93b95599-2471-45c2-a053-299afae8b391"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"216896d1-eb15-4f56-a844-b6477393a1fb"}}]}]},{"type":"heading","attrs":{"level":2,"localId":"28d2e628-f8a4-497a-89a3-e7abefa52ce9"},"content":[{"type":"text","text":"Description of need"}]},{"type":"paragraph","attrs":{"localId":"8de091fe-3ae1-4a8b-aa69-66a526bc7091"},"content":[{"type":"text","text":"Please specify the URL the current content can be found on, the current content that needs to be updated, and the revised copy we should update with. "},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"text","text":"If you are requesting to upload content for a brand new page, please make note in the Current Content column. If you wish to remove a page, please indicate that in the “Current Content” box.","marks":[{"type":"em"},{"type":"strong"}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"cf3eb437-5cae-41cb-b155-a64aca184373","width":760},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","attrs":{"localId":"20f2d065-4f27-44f3-8759-1ca4dc0483b1"},"content":[{"type":"text","text":"Page URL ","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","attrs":{"localId":"2a5ff7d4-2755-4b82-834a-df3a910413b1"},"content":[{"type":"text","text":"Current Content","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","attrs":{"localId":"d098d400-76e3-406f-9581-50bcbf0f5e15"},"content":[{"type":"text","text":"Revised Content","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"4394d612-a053-41c4-a6e2-ffb21b922ff7"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"c3979aa8-18ed-4d80-982c-250d82a30183"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"0e19b012-5573-419a-b41d-1288d969835e"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"dc2ea094-6b3a-4e93-96f1-c041f3f87575"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"19d61ac7-dd57-47a2-87af-0114054f69dc"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"187b8be4-efb7-48d4-ba68-dd7189abc157"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"d207f7fb-c740-4b8c-a61c-2616440db53b"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"df919911-cd09-4d78-8fb7-164552975a0c"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"d2ea98b9-c407-4cb4-aa68-06b3e6bf79ca"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"11d808fe-d399-4973-af32-8a1cf4858e6d"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"7b5928b8-0542-4cf7-8757-eded95960485"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"784e54b3-59b7-4583-830d-85e22ab265bb"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"9f65c4b6-ebf2-4041-96d9-54947ecc4b10"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"08adcf84-2436-430f-84b1-27dbca6fdc4e"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"55f352cb-e9c3-4529-9e73-e810ecc0302f"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"b256db26-3c3c-479e-ab5d-132d284e6771"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"59a797a2-35d5-4123-8237-b31eca9444aa"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"te","label":"Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"26":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"21":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"18":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"30":{"type":"tu","label":"URL for Attachments","description":"Use this field to provide us with the URL if your attachments are stored in a Google Drive folder. ","validation":{"rq":false},"choices":[],"questionKey":""},"29":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"28":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"23":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"tu","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"11":{"type":"cd","label":"Franchise Location","description":"Select a location from the dropdown. You may start typing your location for quicker selection.","validation":{"rq":true},"jiraField":"customfield_10048","questionKey":""},"24":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"16":{"type":"rt","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"25":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"14":{"type":"at","label":"Attachments","description":"Use this to upload any necessary attachments images. PLEASE NOTE: All desired images must be uploaded as .PNG or .JPEG (NO PDFs).","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"2beb5a75-301f-4396-b95c-50716fe5f873"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":15,"updated":"2025-09-26T17:36:48.464439633Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[51],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":15,"name":"Content Revision Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"2beb5a75-301f-4396-b95c-50716fe5f873"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"6372e9ed-6dd8-401c-b25b-311ee3bf8041"},"content":[{"type":"text","text":"Person making request"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"b46380e3-d8e0-445d-8560-9e75bc3896f3"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"93b95599-2471-45c2-a053-299afae8b391"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"216896d1-eb15-4f56-a844-b6477393a1fb"}}]}]},{"type":"heading","attrs":{"level":2,"localId":"28d2e628-f8a4-497a-89a3-e7abefa52ce9"},"content":[{"type":"text","text":"Description of need"}]},{"type":"paragraph","attrs":{"localId":"8de091fe-3ae1-4a8b-aa69-66a526bc7091"},"content":[{"type":"text","text":"Please specify the URL the current content can be found on, the current content that needs to be updated, and the revised copy we should update with. "},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"text","text":"If you are requesting to upload content for a brand new page, please make note in the Current Content column. If you wish to remove a page, please indicate that in the “Current Content” box.","marks":[{"type":"em"},{"type":"strong"}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"cf3eb437-5cae-41cb-b155-a64aca184373","width":760},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","attrs":{"localId":"20f2d065-4f27-44f3-8759-1ca4dc0483b1"},"content":[{"type":"text","text":"Page URL ","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","attrs":{"localId":"2a5ff7d4-2755-4b82-834a-df3a910413b1"},"content":[{"type":"text","text":"Current Content","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","attrs":{"localId":"d098d400-76e3-406f-9581-50bcbf0f5e15"},"content":[{"type":"text","text":"Revised Content","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"4394d612-a053-41c4-a6e2-ffb21b922ff7"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"c3979aa8-18ed-4d80-982c-250d82a30183"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"0e19b012-5573-419a-b41d-1288d969835e"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"dc2ea094-6b3a-4e93-96f1-c041f3f87575"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"19d61ac7-dd57-47a2-87af-0114054f69dc"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"187b8be4-efb7-48d4-ba68-dd7189abc157"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"d207f7fb-c740-4b8c-a61c-2616440db53b"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"df919911-cd09-4d78-8fb7-164552975a0c"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"d2ea98b9-c407-4cb4-aa68-06b3e6bf79ca"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"11d808fe-d399-4973-af32-8a1cf4858e6d"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"7b5928b8-0542-4cf7-8757-eded95960485"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"784e54b3-59b7-4583-830d-85e22ab265bb"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"9f65c4b6-ebf2-4041-96d9-54947ecc4b10"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"08adcf84-2436-430f-84b1-27dbca6fdc4e"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"55f352cb-e9c3-4529-9e73-e810ecc0302f"}}]}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"b256db26-3c3c-479e-ab5d-132d284e6771"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"59a797a2-35d5-4123-8237-b31eca9444aa"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"te","label":"Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"26":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"21":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"18":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"30":{"type":"tu","label":"URL for Attachments","description":"Use this field to provide us with the URL if your attachments are stored in a Google Drive folder. ","validation":{"rq":false},"choices":[],"questionKey":""},"29":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"28":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"23":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"tu","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"11":{"type":"cd","label":"Franchise Location","description":"Select a location from the dropdown. You may start typing your location for quicker selection.","validation":{"rq":true},"jiraField":"customfield_10048","questionKey":""},"24":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"16":{"type":"rt","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"25":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"14":{"type":"at","label":"Attachments","description":"Use this to upload any necessary attachments images. PLEASE NOTE: All desired images must be uploaded as .PNG or .JPEG (NO PDFs).","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"rt","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"tu","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"2beb5a75-301f-4396-b95c-50716fe5f873"},"linkedJiraFields":["customfield_10048"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}